2. Privacy Policy (POPIA)
2.1 Responsible Party
Memory of Africa (Pty) Ltd t/a Pure PDR is the responsible party for purposes of applicable data protection legislation.
2.2 Information Processed
The Company may process:
- names
- telephone numbers
- email addresses
- physical addresses
- vehicle details
- photographs of damage
- payment records
- communication records
- website analytics and technical usage data
2.3 Purpose of Processing
Information may be processed for:
- quotations
- bookings
- repairs
- customer communication
- invoicing and collections
- warranty administration
- fraud prevention
- insurance coordination
- service improvement
- lawful marketing communications
2.4 Disclosure
Information may be disclosed where reasonably necessary to:
- employees and authorised contractors
- payment processors
- insurers / assessors
- IT or hosting providers
- professional advisers
- authorities where legally required
2.5 Retention
Records may be retained for operational, contractual, warranty, tax, accounting, legal, fraud prevention, insurance, and dispute resolution purposes for such periods as reasonably required.
2.6 Security
The Company implements reasonable administrative, technical, and organisational safeguards to protect personal information.
2.7 Requests and Complaints
Requests relating to personal information may be submitted in writing to the Company and will be handled subject to applicable law and lawful record-retention obligations.
Email: info@purepdr.com